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Frequently Asked Questions
Thoughtful support, whenever you need it.
If your question remains unanswered, our dedicated team is pleased to assist you with personalized guidance and expert care.
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Delivery timelines vary depending on the piece and your location. In-stock items typically arrive within 5–10 business days, while made-to-order designs require additional time to ensure exceptional craftsmanship. An estimated delivery window will be provided at checkout, with updates shared once your order is on its way.
Select pieces include the option for professional assembly at checkout. If assembly is not chosen, your furniture will arrive with carefully prepared instructions and all required hardware for a seamless setup experience.
Eligible items may be returned within 30 days of delivery, provided they remain unused and in their original condition. As our custom and made-to-order pieces are crafted specifically for you, they are generally non-returnable.
To preserve the beauty of your furniture, we recommend gentle dusting with a soft, dry cloth and limiting exposure to direct sunlight or moisture. Each piece includes tailored care guidance to ensure lasting quality and elegance.
If your question remains unanswered, our dedicated team is pleased to assist you with personalized guidance and expert care.
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Schedule an individual consultation and discover a tailored approach to exceptional interiors.